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Ensuring diversity takes a commitment to the cause. Here are three actionable ways that you can strengthen your strategy of retaining a diverse staff for your own melting pot.
by wpengine
If you think attracting new customers is tough, try retaining the ones you have. Not only must you have enough brand cache to get them in the door, but you have to offer a quality product and a good enough experience to make them want to come back. With the rampant rise in popularity of …
by wpengine
So many small business owners seem to overlook or fail to prepare for pesky last-minute cancellations. The best way to tackle these is with an established cancellation policy. A well-written cancellation policy is like insurance for a small business in that it protects you when you’re most vulnerable. Concepting and drafting that cancellation policy template …
by wpengine
The easiest way to describe a chargeback is by saying it’s when the bank reverses a credit card charge. Now, these reversals don’t just happen on a whim. What prompts a chargeback is when an unhappy customer asks the bank for a refund. As opposed to getting it from the business. After an investigation, the …
by wpengine
There was a song in the 1980s that shot up the charts about a hard-working blue-collar woman hustling for a paycheck. That popular Donna Summer tune about a restroom attendant was titled, “She Works Hard for the Money.” What Summer didn’t call it was, “She Works Hard Out of the Goodness of Her Heart.” If …
by wpengine
Only about 12% of employees leave their jobs over money, but nearly 80% exit because they don’t feel appreciated. To put it bluntly, people quit bosses, not companies. Respectful, inclusive, and collaborative working environments go a long way to improving your overall retention and employee productivity.
by wpengine
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