Small business owners should never feel like they need to acquire business software simply for the sake of implementing the latest technology. Yes, the business software market is expanding rapidly and growing at a rate of eight percent a year. Its market share is now hundreds of billions of dollars, but that doesn’t mean entrepreneurs should rush to purchase the latest platforms. Small businesses should take a careful and strategic approach to select software. They can do this by first examining their own objectives and identifying areas they want to improve on.
For small businesses, one of the keys to success is establishing consistent cash flow. Whether you own a three-man plumbing company or a small bakery, you need monthly revenue. Some small businesses can’t afford to maintain a dedicated billing and invoicing department. As a result, the work of drawing up and sending out invoices falls …
As a small business owner, there’s a good chance you’ve been in a position where you felt it best to go with your gut. There are times where taking an analytical approach and reviewing the facts to determine value is the right move. But, occasionally, there are rare opportunities where your gut and statistics align, and the answer is clear. Deciding to use home service software to augment your employee relations is one of those times, and we’re going to give you three reasons why. We think both your head and your gut will agree.
Business software can help you manage your workforce, budget, work orders, and billing and invoicing. But while a great deal of attention is paid to how these platforms can enhance productivity and support optimization inside the company, they also create the foundation for powerful connections between businesses and their customers. Software focused on customers is commonly referred to as a customer relationship manager (CRM). The most comprehensive CRMs can dramatically impact the way small businesses access and interpret customer data, launch marketing campaigns, and develop techniques for securing retention over the long haul. These programs transform phone calls, work orders, invoices and even website visits into actionable data that feeds conversions, retention, and growth. Here we share some of the top ways software can help your small business improve its customer relationships and bulk up retention rates.
Think about any office setting from any 80s movie, and chances are there was a scene with a giant Rolodex on the desk. These rotating file devices were the method of choice when it came to storing a customer’s critical contact information. If you’re on the fence about migrating from a system that uses paper, …
Small business owners worry that software solutions are too expensive and too complicated. Some feel that these platforms are exclusive to larger companies with the bandwidth to take on a major operational overhaul. Rather, it gives the impression they’re for “insiders” who can smoothly navigate a sophisticated technology landscape that’s rapidly evolving. The truth is that business software has evolved in a direction that’s made it more accessible.
Home service businesses often face the task of doing more with less. Whether it’s a shortage in the budget, a lack of human capital, or simply time constraints, having enough of something has never been more of a challenge. In search of a way to help fill those gaps, many home service businesses are turning to software and automation.
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